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Privacy Policy

Last updated: March 4, 2026

1. Introduction

Inboxee ("we," "our," or "us") operates the unified inbox platform at www.inboxee.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

2. Information We Collect

Information you provide

  • Account information: name, email address, company name
  • Email account credentials for connected inboxes (Gmail, Outlook, SMTP)
  • LinkedIn account connection data
  • Communication preferences and settings

Information collected automatically

  • Email metadata and message content from connected accounts for inbox sync
  • LinkedIn message data from connected accounts
  • Usage data: features used, pages visited, actions taken
  • Device and browser information
  • IP address and approximate location

3. How We Use Your Information

  • Provide and maintain the Inboxee platform
  • Sync and display email and LinkedIn messages in your unified inbox
  • Apply AI labeling to categorize and prioritize replies
  • Route conversations to the correct team members
  • Send service-related communications
  • Improve and optimize our platform
  • Respond to support requests

4. AI Processing

Inboxee uses artificial intelligence to label and categorize incoming replies (e.g., Interested, Booking, Objection, Out of Office). This processing is performed to help your team prioritize leads. We do not use your email or message content to train AI models. AI labeling is applied solely for the purpose of delivering the service to you.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate the platform (hosting, email delivery, analytics)
  • Integration partners when you connect third-party tools (HubSpot, Salesforce, Slack, etc.)
  • Legal authorities when required by law or to protect our rights

6. Data Retention

We retain your email and message data only as long as necessary to provide the sync service. When you disconnect an account or delete your Inboxee account, we remove associated message data within 30 days. Account information may be retained for up to 90 days for legal and accounting purposes.

7. Data Security

We use end-to-end encryption, strict access controls, and industry-standard security measures to protect your data. For more details, see our Security page.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

9. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].